Earned channel

Referral and PR

Refer-a-friend, press placements and partner sites Figures cover Group for 25 Jul 2026 to 21 Aug 2026, last-click unless a column says otherwise.

Revenue

$32,442

3.4%2.7% of online revenue
Media cost

$1,298

7.5%25.00x return on spend
Orders

204

3.4%$159 average order
New customers

128

63% of channel orders, $10 CAC

Revenue and cost

Daily trading, 25 Jul 2026 to 21 Aug 2026

Efficiency

Return on the cost the channel carries

Delivery health

The channel-native measures that explain the result

MeasureNowTargetRead
Revenue share
Contribution to online revenue in the period
2.7%GrowingOn track
Return on cost
Revenue over the cost the channel carries
25.00xOver 3.5xOn track
New customer share
How much of the channel is acquisition
63%Over 50%On track
Conversion rate
Sessions to orders for traffic this channel sends
4.18%Over 2.0%On track

Native metrics

Straight from the platform

Referrers

84

Refer-a-friend orders

73

Programme cost

$1,298

Share of revenue

0.3%

Share of earned revenue: 12.7% across 4 channels. Week on week revenue -15.4%.

Campaigns

Where the budget actually sits inside the channel

CampaignObjectiveCostRevenueReturnOrdersCost per orderCTRCVRWoWRead
Always on
Revenue$482$13,97429.01x92$50.78%4.08%+21.3%On track
Seasonal push
Revenue$372$8,41522.65x48$81.42%3.49%+6.3%On track
New range launch
Awareness$248$5,85223.64x40$61.16%4.87%+17.3%On track
Win back
Retention$118$3,52729.80x21$60.80%3.90%-16.1%On track

Where the revenue sits

The split that decides where the next dollar goes

SegmentDetailCostRevenueShareReturnNew customer shareRead
Coffee beansCore range$512$13,24242.4%25.85x51%On track
SubscriptionRecurring$339$9,13230.5%26.94x48%On track
EquipmentConsidered purchase$218$5,43416.9%24.94x62%On track
GiftingSeasonal$125$3,08110.2%24.68x71%On track

Assets in market

What is carrying the channel, and what is fatiguing

AssetFormatCostRevenueReturnCTRHook rateFrequencyDays liveRead
Origin storyVideo$671$15,30022.81x1.28%31%1.259Watch
Roast rangeStatic$487$9,75720.05x0.86%17%1.918On track
Subscription offerStatic$284$7,72327.23x0.91%25%0.749On track

On-site funnel

What the channel sends, and where it leaks

Sessions4,865

Visits the channel sent in the period

Product views2,903 · 59.7%

Landing page relevance to the promise made in the ad

Add to cart917 · 31.6%

Range, price and availability doing their job

Checkout started524 · 57.2%

Shipping thresholds and payment options

Orders204 · 38.8%

Checkout completion, the cheapest revenue in the business

Devices

DeviceSessionsCVRRevenue
Mobile3,3083.43%$18,090
Desktop1,1686.49%$12,068
Tablet3894.39%$2,725

States

StateSessionsCVRRevenue
New South Wales1,5444.35%$10,712
Victoria1,4274.52%$10,276
Queensland8543.93%$5,356
Western Australia4503.77%$2,701
South Australia3393.85%$2,081
Other states and territories1813.60%$1,040

What we would do next

Ranked by the value at stake, not by effort

Ongoing · Contribution

Hold the current position

Referral and PR is returning 25.0x on the cost it carries. Keep the budget flat and re-read after the next incrementality test.