Owned channel

SMS

Small list, high response - list growth is the constraint Figures cover Group for 25 Jul 2026 to 21 Aug 2026, last-click unless a column says otherwise.

Revenue

$49,264

2.5%4.1% of online revenue
Media cost

$2,710

11.7%18.18x return on spend
Orders

303

2.5%$162 average order
New customers

21

7% of channel orders, $128 CAC

Revenue and cost

Daily trading, 25 Jul 2026 to 21 Aug 2026

Efficiency

Return on the cost the channel carries

Delivery health

The channel-native measures that explain the result

MeasureNowTargetRead
Revenue share
Contribution to online revenue in the period
4.1%GrowingOn track
Return on cost
Revenue over the cost the channel carries
18.18xOver 3.5xOn track
New customer share
How much of the channel is acquisition
7%Over 50%Off track
Conversion rate
Sessions to orders for traffic this channel sends
13.83%Over 2.0%On track

Native metrics

Straight from the platform

Subscribed numbers

19,625

Click rate

9.0%

Opt-out rate

0.94%

Cost per send

$0.050

Share of owned revenue: 14.9% across 3 channels. Week on week revenue +15.4%.

Campaigns

Where the budget actually sits inside the channel

CampaignObjectiveCostRevenueReturnOrdersCost per orderCTRCVRWoWRead
Always on
Revenue$1,160$22,22219.16x131$91.69%10.98%-2.9%On track
Seasonal push
Revenue$768$12,42016.18x70$110.67%17.73%+0.8%On track
New range launch
Awareness$406$8,32020.49x51$81.60%13.25%-16.4%On track
Win back
Retention$286$4,84216.93x33$91.36%17.55%+0.3%On track

Where the revenue sits

The split that decides where the next dollar goes

SegmentDetailCostRevenueShareReturnNew customer shareRead
Coffee beansCore range$1,267$21,18842.4%16.72x8%On track
SubscriptionRecurring$762$15,29730.5%20.07x8%On track
EquipmentConsidered purchase$516$9,00316.9%17.43x8%On track
GiftingSeasonal$292$4,94910.2%16.97x8%On track

Assets in market

What is carrying the channel, and what is fatiguing

AssetFormatCostRevenueReturnCTRHook rateFrequencyDays liveRead
Origin storyVideo$1,173$23,56720.09x0.56%36%1.160Watch
Roast rangeStatic$758$16,18821.34x1.28%32%1.262Watch
Subscription offerStatic$722$11,15415.44x1.35%21%2.633On track

On-site funnel

What the channel sends, and where it leaks

Sessions2,193

Visits the channel sent in the period

Product views1,077 · 49.1%

Landing page relevance to the promise made in the ad

Add to cart306 · 28.4%

Range, price and availability doing their job

Checkout started187 · 61.1%

Shipping thresholds and payment options

Orders303 · 162.1%

Checkout completion, the cheapest revenue in the business

Devices

DeviceSessionsCVRRevenue
Mobile1,49111.34%$27,470
Desktop52621.43%$18,326
Tablet17514.52%$4,138

States

StateSessionsCVRRevenue
New South Wales72014.38%$16,833
Victoria58914.93%$14,300
Queensland37013.00%$7,812
Western Australia22712.44%$4,584
South Australia14812.72%$3,060
Other states and territories8411.89%$1,629

What we would do next

Ranked by the value at stake, not by effort

Ongoing · Contribution

Hold the current position

SMS is returning 18.2x on the cost it carries. Keep the budget flat and re-read after the next incrementality test.